Meet the Telegration Management Team
Denis V. Raue CEO
Denis Raue is the President and CEO of Telegration, Inc. Denis oversees the direct strategic success path of the company and day-to-day management of Telegration’s financial, marketing, technology, and sales support processes. He is also responsible for developing and managing long term partnerships with providers of local, cable, usage, access, mobility, data, cloud and Internet services. In addition, his responsibilities include product development, pricing, compensation, and implementation, as well as managing the growth of the company’s agent channel sales program. Denis currently is a board member of the Alliance Partners and serves on Advisory Boards for AT&T, AT&T Mobility, Comcast, as well as other providers.
Prior to founding Telegration, Raue was Area Manager at Telecom USA, Tyson’s Corner, Virginia serving the Baltimore, Washington D.C., Maryland, and northern Virginia regions where he was responsible for sales and regional customer and sales support. Before coming to Telecom USA, he served as manager of major accounts in the Michigan and Ohio territories, for LCI International, Inc., Birmingham, MI.
Denis holds a BA in Economics from The University of Michigan, Ann Arbor, MI and sits on the CompTIA Distributor Advisory Council.
Tim Basa President
Daniel G. Williamson, Executive Vice President
Daniel Williamson is the Executive Vice President for Telegration, Inc. Williamson oversees the direct and agent sales channels. He is chartered to control the day-to-day activities of these channels and ensures all personnel are carrying out the sales management process. His main areas of concentration in this process are product and skills training, activity performance and revenue performance for the channels. Customer Service, Sales Engineering, and the Channel Support team report directly to Dan.
Before joining Telegration, Williamson spent 13 years at Sprint in numerous roles, including direct sales, branch management, national account management and regional management. He also spent three years as the Director of Local Services at MCI where he led a team of 10 managers in the Midwest market.
Williamson holds a BA in Marketing from Central Michigan University, Mount Pleasant, MI.
Rayon Treadwell, Marketing & Agent Recruitment Manager
Ray is responsible for implementing initiatives which support the Direct & Indirect Sales Channels. These initiatives include Internet Marketing, Direct Marketing, and Tradeshow Development as well as organizing company agent events. Ray works in conjunction with the management team editing promotional literature, newsletters, and Internet marketing projects. He is also responsible for agent recruiting that involves collaborating with HR for developing and implementing recruiting policies and strategies.
Rayon holds a Bachelor of Business Administration degree in Marketing from Eastern Michigan University, Ypsilanti, Michigan.
Lynette Jones, Director of Customer Service
Lynette Jones is Director of Customer Service at Telegration, Inc. Lynette is responsible for overseeing all phases of this department with the primary goal of providing superior Customer Service through thorough Project Management. Lynette manages seven Customer Service Reps, oversees the project management and implementation of all orders, trouble shoots and expedites, assists in repair diagnostics and billing matters when higher levels of attention are needed. She was promoted to this position after two years as a Senior Account Sales Executive in 2010.
Lynette also participates in developing new order processes at Telegration and advocates for new methods and procedures with AT&T and other providers for the benefit of their customers. Her fifteen years of sales experience combined with many years of project management experience bring unique advantages to the Director position.
Lynette has been certified in most voice and data services with AT&T and has a broad background in the telecommunication industry. She attended Michigan State, Oakland Community College and Walsh College of Business.
Ian Branam, AT&T Wireline & Wireless Support Manager
Ian Branam is the AT&T Wireline & Wireless Support Manager for Telegration Inc. Direct & Agent Sales Channel, having extensive training in the wireless portfolios of all major carriers and first-hand experience with fulfilling the wireless needs of today’s business. Ian joined Telegration in 2001, starting in the Customer Care Department. Next, Ian moved into a Corporate Account Management team as the primary client contact. He was also responsible for growing revenue goals for assigned accounts negotiation and maintenance of sales and service contracts. Ian has been promoted to include the management of Mobility support in 2013.
Before joining Telegration, Ian was a Purchasing & Quality Control Manager for six years at a Michigan based Computer Wholesale Distributor Co. called Micro America. Prior work experience includes eight years in the US Navy NARA Division assigned to the USS Eisenhower Aircraft Carrier as Aviation Hydraulic Mechanic. He spent his active duty stationed in Norfolk, Virginia and reserve duty at Selfridge ANG Base.
Craig Goins, Sales Engineering Team Leader
Craig Goins is a Sales Engineering Team Leader for Telegration, his responsibilities include supporting a team of 12 direct account executives and numerous outside agents with evaluating, designing, quoting communications solutions to meet customer needs, increasing efficiency and/or providing cost savings working with various LECs, CLECs and Resellers to identify voice, cloud and data solutions range from POTS, PRI, Integrated Voice, Internet and Private Networking (point to point and MPLS).
Before joining Telegration, Goins spent nine years at Technology Solutions in numerous roles, including sales, project management and customer advocacy, supporting PBX, VoIP and structured cabling projects, as well as carrier services analysis for their customers. Over the past five years, he has been an Adjunct Instructor in Telephony Technology at Eastern Michigan University. Prior work experience includes ten years at Kelly Services in
call center, call center management and project management roles.
Goins holds a Bachelor of Business Administration degree from Eastern Michigan University, Ypsilanti, MI.
George Aldea, Senior Sales Engineer
George Aldea is a Senior Sales Engineer for Telegration. He is responsible for supporting our Alliance Partner Channel and Telegration’s Direct Sales team with evaluation, design and quoting of voice, data and cloud solutions. George is an excellent communicator which includes listening to what a client’s concerns are then providing solutions to solve their concerns. He truly believes that technology is a tool that helps make our work and lives more efficient and easier to manage.
George began his telecommunication career in 2000 working as a Senior Account Manager with SBC. His effective approach to the market let to success selling advanced networking and VOIP services to some of the largest Enterprise accounts on the books for SBC in the Midwest. After SBC/ATT, George spent time with a technology consultant firm selling IT implementations including Microsoft products such as Lync Server, Exchange Server, System Center and Windows Server upgrades.
George graduated from Walsh College with a Bachelor of Science Degree in Finance.
Andrew Fisher, Sales Engineer
Andrew Fisher joined the Telegration Sales Engineer team in April, 2013. He holds an Engineering Degree from the University of Michigan, Ann Arbor and has worked in automotive, construction and mortgage industries in addition to telecommunications. He has used his engineering training to put the customer first, thereby designing the best solutions for their needs.
Heather Conaway, Manager of Agent Channel Support
Heather Conaway is an Executive Assistant to Denis Raue, President of Telegration, and also manages the Channel Support Managers for the Agent Channel. She is responsible for the day to day support of the President, as well as managing working with the Agent Channel providing voice, data and integrated solutions from our nationwide telecom carriers. Heather joined the Telegration team in June of 1994 as a Receptionist, has held varies roles within the company as she continues to grow her career path at Telegration.
Marjorie DeBenedetti, Partner Advocate Manager & Executive Assistant
Marjorie DeBenedetti is an Executive Assistant to Denis Raue, President of Telegration and Channel Support Manager for the Agent Channel. She is responsible for the day to day support of the President, as well working with the Agent Channel providing voice and integrated solutions from our nationwide telecom carriers.
Marjorie joined the Telegration team in 2005 and continues to develop her career path at Telegration. Marjorie graduated from Oakland Community College in 2010 with her Associates Degree in Applied Science – Paralegal.
Debra Hutcherson, Director of Commissions
Debra Hutcherson is Director of Commissions, responsible for overseeing payroll and commissions. She is the liaison with the technical team and responsible for maintaining the commission database for all sales personnel to ensure correct and timely payout deadlines are met. In addition, Debra is responsible for communicating and updating all compensation processes to the system as well as being responsible for the collection process and commission reconciliation of all of Telegration, Inc.’s providers.
Prior to joining Telegration Debra worked for SBC, formerly known as Ameritech, and was responsible for their commission processes, personnel tracking and paying out commissions to the EBS division, which consisted of approximately 300 sales representatives. Prior to her promotion to this position she worked as Accounts Payable Manager.
Hutcherson is a graduate of Wayne County Community College with an Associate Degree in Accounting. She celebrated 15 years at Telegration in March 2013.
Linda Martin, Commissions Manager
Linda Martin is Commissions Manager, responsible for overseeing commission investigations. She is the liaison with the technical team and responsible for maintaining the commission database for all sales personnel to ensure correct and timely payout deadlines are met. In addition, Linda is responsible for communicating and updating all compensation processes to the system as well as being responsible for the collection process and commission reconciliation of all of Telegration, Inc.’s providers.
Linda joined the Telegration team in 2001 as a Customer Service/ Project Manager and varies roles within the company for 13 years before being promoted to the Commission Team in January 2014.
Carina Woodham, Director of Finance & Human Resources
Carina Woodham serves as Director of Finance, Technology and Human Resources. She is responsible for overseeing and managing credit analysis and approval, collection efforts for the entire customer base, and resolution of contract matters with customers. Additionally she handles most financial day-to-day operations and processes, including payables and receivables, purchasing, benefits administration and employee issues, as well as execution of various audits and projects as developed by and with the President. She also works daily Network Administration operations.
Before coming to Telegration, Ms. Woodham served as Operations Manager for an automotive design engineering firm, where she was responsible for all financial and operational functions. Currently pursuing an MBA, Ms. Woodham holds a degree in Accounting. She has been a member of the Telegration team for 17 years.