Telegration, Inc.

Become a Telegration Agent

Telegration relies on its network of independent telecommunications agents to build our customer base and our agents reap the benefits. As an agent, you can offer Telegration customers AT&T’s complete portfolio of local, data, Mobility and Internet services anywhere AT&T has service. Also, you’ll represent the industry's leading providers including AT&T, XO Communications, US Signal, Level3, Qwest, TDS Metrocom, Global Crossing, Cavalier, TNCI, CBeyond, Paetec, 123.net, New Edge Networks, TelNet Worldwide, Masergy, Grid 4, Time Warner Cable, First Communications, Nitel, One Communications, Buckey Telesystem, ACD.Net and many other Alliance Partners. Telegration utilizes the Verizon and TNCI Networks for our private branded long distance service to provide customized rate plans. It's a combination that has made us one of the fastest growing providers in the nation.

When you become a Telegration agent, you'll enjoy the following business benefits:

Aggressive program commission structure Including the power of the Agent Alliance and our exclusive TNCI® Equity Plan
Flexibility in customer pricing negotiations through our various Master Agent Relationships with regional and national providers
Work closely with experienced Telegration Sales Engineers, our Alliance Support Team and Provider Channel Managers to design customer solutions, determine pricing, procure agreements and close business opportunities
Outstanding Customer Service Support Team to track orders, provide order fulfillment, resolve service and billing services or service issues while communicating status to our agents to ensure customer satisfaction
A dedicated secure web site for our agents to access portal information with our providers and request pricing, sales engineering support as well as service and commission assistance
Award winning compensation program. Telecom Agent Association voted Telegration one of the Top 10 Compensation companies in 2009 for our aggressive commission plans, automated programming, accuracy and over-all ease of doing business with our commission support team

Telegration supports our agents with access to quality network services, competitive pricing, high commissions, and ongoing development and training of new products and services. We provide the tools, technology, and winning environment to motivate you to succeed

If you're looking for something better in 2011, look at Telegration's Alliance Partner Program. For more information contact the Alliance Partner Team at 888-TEL-GRTN, or apply now!

“It's Better Here”

Agent application form

Join the Telegration Team!

Telegration is always looking for quality telecommunications and sales professionals who love serving customers with a spirit of excellence. Are you ready to use your diverse skill set to make an impact in our dynamic organization? Are you seeking the excitement of a start-up company with the stability of a 19-year-old industry leader?

If you are a self-motivated, high-energy professional looking for a fast-paced, high-energy environment with great advancement potential, please submit your resume to our Human Resources Department. We recognize and reward exceptional performance with an outstanding compensation plan.

Channel Sales Engineer:

The Channel Sales Engineer is responsible for interfacing with current base of Alliance Partners to promote the sales of our provider’s services through supporting and proactively interfacing with our Alliance Partners to sell our services. The position works closely with agents to successfully identify and sell new customer opportunities through our Alliance Partners. The position is responsible for the development and management of day to day support and sales funnel management of sales opportunities.

Essential Duties and Responsibilities

Manages and grows existing partner relationships to drive incremental revenue
Prospects and develops new potential partners by researching and responding to new sales engineering requests, following up on leads and qualifying new accounts for our agents and working with the Telegration, Inc. Alliance Partner team on specific Alliance Partner sales opportunities
Maintains current and accurate information regarding all leads, contacts, partners and prospective partners and customers in CRM
Delivers sales presentations to executive levels of organizations and assists in the preparation of formal proposals and responses
Leads negotiations, coordinates complex decision-making process and strategies to overcome objections to closure. Manages the partner contract and training requirements
Manage interactions with customers, agents and providers pre- and post-sale & order fulfillment
Builds strong client relationships and ensures smooth hand-off to support
Participates in Alliance Partner Program planning, development, execution and measurement to ensure that programs succeed according to plan
Monitors customer satisfaction and escalates issues of dissatisfaction for quick resolution
Set priorities and schedules to meet established goals; meets commitments consistently
Perform other duties as assigned by management

Education and Experience Requirements

Education: BA/BS degree;

Experience: 5-10 years professional selling experience in high-tech or service related industry with a proven track record of consistently exceeding corporate objectives and quotas. Experience with developing partner networks and a track record of successful year over year revenue growth through the channels

Or, any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

Knowledge, Skills, and Abilities Requirements

Outstanding presentation, communication, organization, and time management skills
Self driven, motivated and results oriented. Must possess superior interpersonal and email communications skills and computer skills necessary to develop professional proposals via Visio, Excel and Provider’s Sales Portals
Possess solid business acumen and the ability to present and negotiate as well as build rapport with customers and agents
Must be able to act independently in face-to-face situations using judgment, tact and discretion
Ability to carry out projects to their completion; ability to establish and maintain effective working relationships with co-workers, customers, prospective customers and vendors
Ability to maintain confidential and sensitive information; ability to understand and follow instructions
Knowledge of current trends and sales practices of Telecommunications Agent Channel
Strong work ethic and commitment to integrity
Achieve sales by helping the Alliance Partner sales channel strategize and present products and services to enterprise customers
Provide expert knowledge on data products and services offered through the Business Sales channel
Support Product Development efforts by defining and implementing strategic solutions for enterprise data

Telegration, Inc. offers a competitive salary, commission and benefits package, including medical, dental, life and disability benefits, Simple IRA Benefit and travel expense reimbursement. Telegration, Inc. is an Equal Employment Opportunity and Affirmative Action Employer.

Why sell for one provider when you can sell multiple providers and sell the best solutions for each customer? Develop a career path based upon sales success and maintaining the best provider options for every customer.

“IT’S BETTER HERE!” Apply now and have your best year ever!

If you are a self-motivated, high energy professional looking for a fast paced, high energy environment to advance your sales agency, please forward your resume to Resumes@telegration.net.

Michigan Sales Pros – It’s Better Here

ACCOUNT EXECUTIVE (Outside Sales, Business to Business)

As an account executive your primary responsibilities will be:

Cold calling on new and existing accounts
Generating appointments, cultivating new leads and meeting with prospects
Closing the sale of new services and/or upgrades for new accounts
Meeting and exceeding quotas for gross revenue
Developing, implementing and maintaining a territory management plan

Position require the following qualifications:

Driven, competitive team players with winning attitudes and a burning desire to succeed.
Strong desire to earn commissions and residuals
Proven ability to prospect, propose and close utilizing our lead generation system
1+ years of proven success in outside sales
Strong PC/Organizational/CRM skills
Excellent verbal and written communication skills
Excellent interpersonal skills
Organized, flexible, goal oriented, results-driven individual
Commitment to excellence, integrity, results and professionalism

Compensation & Benefits:

Salary plus commission
Monthly Spiffs on Specific Sales
High residuals on Integrated Access and long distance services
Aggressive monthly residual commission on TGN LD
Recognition and Awards Certification Programs Including Award Trips
Health, Dental, and Optical Insurance
Simple IRA Benefits

A fun, fast paced, success driven environment One Team-One Mission Culture

Telegration Sales Opportunities through Our Alliances:

As an AT&T Solution Provider, Telegration provides a wide range of quality voice, data and usage solutions.
AT&T Services Nationwide: As an Authorized AT&T Solution Provider, Telegration provides all of AT&T services nationwide, including MPLS, Integrated Access and Data services from the most comprehensive product provider over AT&T’s Global Network. Monthly residual income on TGN LD that averages 41 months of lifecycle revenue.
We utilize the Verizon and TNCI networks as a re-biller for long distance voice, data and video applications. We provide an economic, high-quality alternative to national long-distance providers with specialized billing and support.
COMCAST: As a COMCAST Business Class Solution Provider, we offer comprehensive sales and support of voice, data and Internet solutions nationwide including Metro-E services. Telegration also represents Charter Business and is an Agent for Time Warner Business Class.
AT&T Mobility: Take advantage of AT&T’s all digital network through selling AT&T mobility and Devices and applications for Telegration.
XO Communications: As an Authorize Agent for XO Communications, we can sell its award-winning VoIP bundles as well as integrated access service nationwide.
US Signal: As a distributor with a strategic partnership with US Signal Company LLC, Grand Rapids , MI., Telegration now has access to over 3,000 miles of fiber optic network and 80 on-off ramps throughout the Great Lakes Region. The agreement enables Telegration to offer US Signal’s services for private line, collocation and Internet access.
CBeyond: As a High volume Business partner, Telegration can market CBeyond’ s complete business communications and data services
TDS Metrocom: Our Sales Agent agreement allows Telegration the ability to sell TDS Metrocom’s services such as X-data and their DIME product. They hold a competitive advantage that will be very attractive for customers with office locations across their network footprint in the Great Lakes Region.
Other alliances: Telegration’s partnerships with providers such as Paetec, Broadview Networks, Nitel, Grid 4, TNCI, Level 3, Masergy, Telnet Worldwide, TNCI enable us to offer voice services in local markets nationwide. In addition, Our Alliance Partnerships allow us to deliver services form a multitude of providers nationwide.

“IT’S BETTER HERE!” Apply now and have your best year ever!

If you are a self-motivated, high energy professional looking for a fast paced, high energy environment to advance your sales agency, please forward your resume to Resumes@telegration.net.

Seeking Outstanding Customer Service Representative

Looking for a great home to further your career? Look no further.

Headquartered in Clawson, Michigan, Telegration has been a leader in providing quality telecommunications products to our agents and their customers for over 20 years. Telegration has grown dramatically by adhering to one simple principle we provide our customers with the highest quality telecommunications service at the industry's most competitive prices. Whether it's local or long distance, data or voice, mobility or wireless, Telegration provides our clients a competitive advantage by reducing telecommunications costs and helping them consolidate resources.

Requirements:

Must have an outstanding friendly personality
Must be able to handle multiple projects simultaneously.
Must be willing to learn new tasks and accept change and challenges.
Attract potential customers by answering product and service questions; suggesting information about other products and services.
Maintain customer records by updating account information.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Contribute to team effort by accomplishing related results as needed.

Skills/Qualifications:

Customer Service
Product Knowledge
Quality Focus
Problem Solving
Market Knowledge
Documentation Skills
Listening
Phone Skills
Resolving Conflict
Analyzing Information
Multi-tasking
Attention to detail and organizational skills are required for position.

If you can meet the challenge - You Will Enjoy Great Job Benefits:

Fun fast paced work environment
Competitive Salary
Medical, Dental, Vision and Simple IRA Benefits

Apply now and start climbing!

If you are a self-motivated, high-energy professional looking for a fast-paced, high energy environment with great advancement potential, please forward your resume and salary requirements to: Attn: HumanResources@telegration.net .

Tele-sales Account Executive (Tele-Sales, Business to Business)

As an Tele-Sales Account Executive your primary responsibilities will be:

Cold calling on new and existing accounts
Generating appointments, cultivating new leads and setting Account Executive meeting with prospects
Closing the sale of new services and/or upgrades for new accounts
Meeting and exceeding quotas for gross revenue
Developing, implementing and maintaining a territory management plan
Ensuring excellent coverage and penetration of market.

Position require the following qualifications:

Driven, competitive team players with winning attitudes and a burning desire to succeed.
Strong desire to earn commissions and bonuses
Proven ability to prospect, propose and close utilizing our lead generation system
1+ years of proven success in inside sales
Strong PC/Organizational/CRM skills
Excellent verbal and written communication skills
Excellent interpersonal skills
Organized, flexible, goal oriented, results-driven individual
Commitment to excellence, integrity, results and professionalism

Compensation & Benefits:

Hourly plus commission
Monthly Spiffs on Specific Sales
Recognition and Awards Certification Programs Including Award Trips
Health, Dental, and Optical Insurance
Simple IRA Benefits

A fun, fast paced, success driven environment One Team-One Mission Culture

Telegration Sales Opportunities through Our Alliances:

As an AT&T Solution Provider, Telegration provides a wide range of quality voice, data and usage solutions.
AT&T Services Nationwide: As an Authorized AT&T Solution Provider, Telegration provides all of AT&T services nationwide, including MPLS, Integrated Access and Data services from the most comprehensive product provider over AT&T’s Global Network. Monthly residual income on TGN LD that averages 41 months of lifecycle revenue.
We utilize the Verizon and TNCI networks as a re-biller for long distance voice, data and video applications. We provide an economic, high-quality alternative to national long-distance providers with specialized billing and support.
COMCAST: As a COMCAST Business Class Solution Provider, we offer comprehensive sales and support of voice, data and Internet solutions nationwide including Metro-E services. Telegration also represents Charter Business and is an Agent for Time Warner Business Class.
AT&T Mobility: Take advantage of AT&T’s all digital network through selling AT&T mobility and Devices and applications for Telegration.
XO Communications: As an Authorize Agent for XO Communications, we can sell its award-winning VoIP bundles as well as integrated access service nationwide.
US Signal: As a distributor with a strategic partnership with US Signal Company LLC, Grand Rapids , MI., Telegration now has access to over 3,000 miles of fiber optic network and 80 on-off ramps throughout the Great Lakes Region. The agreement enables Telegration to offer US Signal’s services for private line, collocation and Internet access.
CBeyond: As a High volume Business partner, Telegration can market CBeyond’ s complete business communications and data services
TDS Metrocom: Our Sales Agent agreement allows Telegration the ability to sell TDS Metrocom’s services such as X-data and their DIME product. They hold a competitive advantage that will be very attractive for customers with office locations across their network footprint in the Great Lakes Region.
Other alliances: Telegration’s partnerships with providers such as Paetec, Broadview Networks, Nitel, Grid 4, TNCI, Level 3, Masergy, Telnet Worldwide, TNCI enable us to offer voice services in local markets nationwide. In addition, Our Alliance Partnerships allow us to deliver services form a multitude of providers nationwide.

“IT’S BETTER HERE!” Apply now and have your best year ever!

If you are a self-motivated, high energy professional looking for a fast paced, high energy environment to advance your sales agency, please forward your resume to Resumes@telegration.net.