FOR IMMEDIATE RELEASE
Telegration Awarded SBC
5-Star Authorized Distributor Status for 10th Year in a Row
Troy, MI –January
8, 2005- Telegration, a leading provider and reseller of
telecommunications services for businesses in the Great Lakes region, announced
today that the company has been awarded 5-Star Distributor status from SBC
based on Telegration's sales and service performance in 2004. This is the tenth
year in a row that Telegration has received this honor.
"Telegration's score was our highest ever and reflects the great
job we've done over the past year in increasing our customer awareness and
improving our processes," said Denis Raue , president and CEO, Telegration.
"The recognition of making 5-Star Distributor status for 10 years running is
something that no other company can boast. I am extremely proud of all our
employees who made this important achievement."
Telegration earned 970 out of a possible 1,000 points in SBC's
evaluation of the company's performance in customer service, sales and
marketing, personnel and training, and business operations.
As an SBC Midwest 5-Star Distributor, Telegration provides the
entire SBC product line including PRI, DS1, DS3, DSO, ADSL, OC, dedicated
Internet and Centrex services in the SBC five-state region (Illinois, Indiana,
Michigan, Ohio, and Wisconsin).
About SBC Communications Inc.
SBC Communications Inc. is a Fortune 50 company whose subsidiaries,
operating under the SBC brand, provide a full range of voice, data, networking,
e-business, directory publishing and advertising, and related services to
businesses, consumers and other telecommunications providers. SBC holds a 60
percent ownership interest in Cingular Wireless, which serves 51.6 million
wireless customers. SBC companies provide high-speed DSL Internet access lines
to more American consumers than any other provider and are among the nation's
leading providers of Internet services. SBC companies also offer satellite TV
service. Additional information about SBC and SBC products and services is
available at www.sbc.com.
About Telegration
Telegration reduces costs and improves efficiencies for over 27,000 businesses including Fortune 500 corporations, cities, government agencies, and other organizations while providing maximum flexibility, service guarantees and exceptional customer service. As one of the largest SBC® 5-Star Authorized Distributors and an Authorized AT&T® Solution Provider, Telegration offers a complete range of local, long distance, and Internet services from the industry's leading providers including XO Communications, Broadwing, Global Crossing, MCI, Sprint, TDS Metrocom and others. Telegration also provides its own private-branded long distance services for voice, video and data applications using the Verizon and Sprint networks.
Founded in 1990 and headquartered in Troy, Michigan, Telegration is one of the fastest growing providers in the Great Lakes region with branch offices in Chicago, Cleveland, Toledo, and Grand Rapids.
Telegration Media Contact
Gordon Barker
Barking Dog Communications
Phone: (847) 869-3355
Fax: (847) 492-9450
barkndog@interaccess.com